A memorandum of understanding (MoU) signed recently by the two companies enables HNB Finance customers to obtain the insurances they require for personal and other offerings from the company, without even having to leave the premises of HNB Finance.
Since representatives of HNB Assurance will now be stationed at the offices of HNB Finance, the process of obtaining the necessary insurance policies will be both more convenient and faster, further enhancing the overall customer experience.
“HNB Finance constantly strives to elevate our customer experience, particularly via partnerships with reputed organisations of the calibre of HNB Assurance,” HNB Finance PLC Managing Director/CEO Chaminda Prabhath said.
“This also serves as an example of the synergies and strengths that HNB Finance benefit from, by being part of one of Sri Lanka’s largest financial services conglomerates, the HNB Group.”
“We take pleasure in this partnership with another member of the HNB Group and in offering the customers of HNB Finance the highly customer-centric offering of HNB Assurance,” HNB Assurance PLC CEO Lasitha Wimalaratne said.
“Superlative customer experience has always been a core pillar of our strategy and HNB Finance customers can now benefit from these capabilities.”
Caption From Left HNB FINANCE PLC Marketing Head/Senior Manager Udara Gunasinghe, Product Development and Corporate Business Head/Chief Manager Shanaka Ramesh Perera, Chief Operating Officer W. A. P. Arangala, Managing Director and CEO Chaminda Prabhath along with HNB Assurance CEO Lasitha Wimalaratne, Chief Business Officer/General Manager Partnerships Sanesh Fernando, Credit Line Senior Executive Ashani Dharmasuriya and Bancassurance Corporate Channel Lead Achala Horana, at the MoU signing.