This transformative upgrade is set to revolutionize HNB FINANCE's operations, enhance customer experience, and drive digitalization across all touchpoints.
Kiya.ai's Digital Core Banking Solution is a secure, cloud-native platform designed to help organizations adapt to the evolving industry.
It is highly parameterized and scalable, allowing for the creation of new products without typically requiring code.
The solution consolidates and centralizes an organization’s various branches onto a single platform, which streamlines operations, improves operational efficiency, and enhances service delivery.
Kiya.ai's Digital Core Banking Solution also incorporates AI, ML, and bots to assist organizations in providing contextual services and tailored offerings to different customer segments.
The upgrade focuses on improving efficiency and customer service by facilitating digitalization, automation, and faster turnaround times.
It will also enhance operational security with advanced system controls, while ensuring regulatory compliance and data integrity.
“Through the implementation of the new core banking system, HNB FINANCE will offer its customers a more streamlined and efficient digital banking services.
The platform will facilitate seamless access to a comprehensive suite of financial solutions, from onboarding to loan disbursement, all delivered through this integrated digital platform.
This innovative initiative underscores HNB FINANCE's commitment to providing its valued clientele with a more innovative, flexible and adaptable approach.
Therefore, this partnership with Kiya.ai marks a significant milestone in our journey towards digital transformation.
By adopting this cutting-edge core banking system, we are not only streamlining operations but also reaffirming our commitment to providing unparalleled service to our customers”, Kanchana Jayasekara the Chief Information Officer of HNB FINANCE stated.
The HNB FINANCE Core Banking Solution also supports automated transaction management, microfinance capabilities, in addition to being compliant with financial industry standards.
Beyond technology, this initiative involves comprehensive process reengineering to align with global industry standards, ensuring seamless adaptability for employees and customers.
With the large-scale integration of existing data, HNB FINANCE is poised to leverage advanced analytics and Management Information Systems (MIS) for better decision-making and operational insights.
HNB FINANCE’s core banking system upgrade underscores its dedication to staying ahead in an increasingly digital financial landscape, ensuring sustainable growth and superior service delivery for years to come.
Photo Caption Chaminda Prabhath Managing Director and CEO of HNBF (Left) exchanging business contract with Rajesh Mirjankar - Managing Director & CEO, Kiya.ai flanked by (from extreme left ) Ushan Hapuarachchi - AGM / Head of Business Transformation & Digital Implementation, HNBF Kanchana Jayasekara - Chief Information Officer,HNBF Maduranga Heenkenda -DCEO,HNBF and ( extreme right) Pavan Yalavarthi - Regional Sales Head - Kiya.ai.