Chief Concierge Duminda Botejue was bestowed this prestigious membership by Les Clefs d'Or, the leading global institution for concierges, in successfully delivering elegant solutions and displaying professional ability that has helped uphold the hotel’s excellent standards and grandeur.
The awards ceremony was held in July 2015 in India, where the President of the Zone Director Asia of the Les Clefs d’Or presented him with his award.
Les Clefs d'Or members are expected to share ideals of quality of service while being presentable, courteous, helpful, experienced and conversant in several languages with good knowledge for tourists and business persons alike.
An excellent concierge advises guests as well as remaining as a privileged listener.
Furthermore, he must have the ability to co-operate and work alongside the management for the benefit of the hotel guest, a requirement needed to ensure that a concierge lives up to the high standards of the Association.
Les Clef d'Or’s membership comprises approximately 5,000 individuals from 30 countries, and the President of the International Association is Tony Faciollo, Chief Concierge at The Sheraton on the Park in Sydney, Australia.
The aim of the Les Clefs d'Or is to help improve and maintain the quality of service provided by Concierge Staff in hotels around the world and to ensure that their profession is given the recognition it rightfully deserves.
About the Galle Face Hotel
South Asia’s leading Grande Dame, the Galle Face Hotel is testimony to both Sri Lanka’s colonial past and its independent present.
Celebrated within the hospitality world, it blends historical splendour with crafted modernity to form a new model for heritage properties.
International guests are immersed in the Galle Face Hotel’s rich traditions and compelling stories, while Colombo society perceive the hotel as the most prestigious, desirable destination in the city for memorable dining and special events.
Whether at the hotel for dinner or for a month-long stay, an experience at the Galle Face Hotel is one of timeless grandeur and exceptional hospitality.
Celebrating 150 years, the Galle Face Hotel is one of the iconic landmarks in Asia and was acclaimed as one of the best heritage Hotels in Sri Lanka in 2012.
Furthermore, it is the first Hotel in the country to be featured on a postage stamp.
About the Galle Face Hotel Group
The Galle Face Hotel Group manages the hotel and leisure interest of Galle Face Hotel, Kandy Hotels PLC & Ceylon Hotels Corporation PLC. Under this banner are 3 distinct portfolios of businesses.
The Deluxe Heritage Hotels Collection
Galle Face Hotel in Colombo and Hotel Suisse & Queens Hotel in Kandy.
Each hotel is a connected to Sri Lanka’s history, imbibed with the splendor of yesteryear while continuing to serve visitors, foreign and domestic is gracious surrounds.
The Resorts Collection
4 hotels routed in some of Sri Lanka’s most special areas offer a modern facility with outstanding vista & access to experience this great country.
The Lake Hotel Polonnaruwa, The Surf Hotel Bentota, The Safari Hotel Thissamaharama and The Lake House Polonnaruwa.Each of these recently refurbished hotels offer traditional Sri Lankan hospitality to visitors.
For more information please contact : MahikaChandrasena - Director Marketing Communications - This email address is being protected from spambots. You need JavaScript enabled to view it. - 0770 602409 - www.gallefacehotel.com
Picture shows: Mr Duminda Botejue flanked by Mr Stephen Fernandez - Past President of Les Clefs d'Or Concierge Association of India, Mr James Ridenour - Gen Secretary of Les Clefs d'Or International and Mr Edwin Saldanha - President Les Clefs d'Or, Zone Director Asia at the awards ceremony in India.
